Contact Modenoro

Email is the support channel for this store. Write to support@modenoro.com for help with a product, order, delivery, return, payment attempt, or privacy request.

What to include

For an order-related request, include the order number, the email used at checkout, the name of the product involved, and a concise explanation of what happened. Photographs may be requested when an item is damaged, defective, or different from the order.

Response handling

Messages are reviewed on business days. Response time depends on the nature of the request and whether information is needed from a carrier or payment provider. Sending the same request repeatedly can make it harder to keep the case together.

Protect your payment information

Modenoro will not ask by email for your password, one-time verification code, or complete card number. If a message claiming to be from us asks for those details, do not provide them and forward the message to our support address.

Company details

SNAPMODE TRADING PTE. LTD.
120 ROBINSON ROAD, #15-01, SINGAPORE 068913
Email: support@modenoro.com

The address above is the company’s registered address and is not a walk-in customer-service location or a return address.